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Josephine Ocloo, in Health Matters issue 67, asked “How does the healthcare system respond when things go wrong?” She was writing about medical accidents, but her assessment sounds familiar to those who have lost a relative to deliberate policy.
“Despite widespread support for a no-fault compensation scheme among victims of harm and health care professionals, the NHS redress scheme that has recently received final assent in Parliament, is a wasted opportunity for real change. It covers only claims under £15,000 and applies only to hospital care. But its biggest flaw is that it continues to allow NHS bodies to act as both judge and jury when something goes wrong, rather than ensuring any investigation is carried out by an independent body.”
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